⇢ MADE TO ORDER PIECES - currently I am a one woman show and processing times for MTO items are 7-14 business days however, I love to get pieces started as soon as the order is placed within 2-3 days to get them to you as soon as possible!‪‪ ❤︎‬

⇢ ONE OF A KIND PIECES - I like to give each piece a final polish so these pieces will be processed within 3 business days! If you ordered a “finish in your size” or “finish as a pendant or ring” pieces, please allow up to 7 days for the piece to be completed, packaged, and shipped out!

⇢ I currently offer :

USPS

- First Class Mail 1-5 business days

-Priority Mail 1-3 business days

UPS

- Ground 1-5 business days

- 2nd Day Air guaranteed second day delivery

⇢ Once your order is processed you will receive an email with the tracking number and an estimated delivery date according to the service you chose!

⇢ Please be aware that processing time is not integrated with the shipping option chosen. Processing time still apply to each order.

⇢ IF YOUR PACKAGE IS LOST OR STOLEN, PLEASE REACH OUT TO THE CARRIER YOU SELECTED AT CHECKOUT. ONCE THE PACKAGE IS DROPPED OFF IT IS OFF MY HANDES AND OUT OF MY CONTROL. EACH ORDER COMES WITH INSURANCE SO THE CARRIER WILL COVEFR ANY LOST PACKAGES!! I AM NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. THEY WILL HELP YOU IN RECEIVING A REFUND FOR THE LOST PACKAGE OR HELP YOU RECOVER IT. PLEASE CONTACT CHARNE@METALMAIDENJEWELRY.COM AND I WILL HELP YOU IN THIS PROCESS IF NEEDED!

⇢ International orders/customers are responsible to pay any taxes or customs that your country requires.